Privacy Policy & Terms
Who we are
Our website address is: https://topstoneva.com.
Top Stone LLC Terms of Service
1. Terms
By accessing the website at https://topstoneva.com, you are agreeing to be bound by these terms of service, all applicable laws and regulations, and agree that you are responsible for compliance with any applicable local laws. If you do not agree with any of these terms, you are prohibited from using or accessing this site. The materials contained in this website are protected by applicable copyright and trademark law.
2. Use License
Permission is granted to temporarily download one copy of the materials (information or software) on Top Stone LLC’s website for personal, non-commercial transitory viewing only. This is the grant of a license, not a transfer of title, and under this license you may not:
modify or copy the materials; use the materials for any commercial purpose, or for any public display (commercial or non-commercial);attempt to decompile or reverse engineer any software contained on Top Stone LLC’s website; remove any copyright or other proprietary notations from the materials; or transfer the materials to another person or “mirror” the materials on any other server.
This license shall automatically terminate if you violate any of these restrictions and may be terminated by Top Stone LLC at any time. Upon terminating your viewing of these materials or upon the termination of this license, you must destroy any downloaded materials in your possession whether in electronic or printed format.
3. Disclaimer
The materials on Top Stone LLC’s website are provided on an ‘as is’ basis. Top Stone LLC makes no warranties, expressed or implied, and hereby disclaims and negates all other warranties including, without limitation, implied warranties or conditions of merchantability, fitness for a particular purpose, or non-infringement of intellectual property or other violation of rights. Further, Top Stone LLC does not warrant or make any representations concerning the accuracy, likely results, or reliability of the use of the materials on its website or otherwise relating to such materials or on any sites linked to this site.
4. Limitations
In no event shall Top Stone LLC or its suppliers be liable for any damages (including, without limitation, damages for loss of data or profit, or due to business interruption) arising out of the use or inability to use the materials on Top Stone LLC’s website, even if Top Stone LLC or a Top Stone LLC authorized representative has been notified orally or in writing of the possibility of such damage. Because some jurisdictions do not allow limitations on implied warranties, or limitations of liability for consequential or incidental damages, these limitations may not apply to you.
5. Accuracy of materials
The materials appearing on Top Stone LLC website could include technical, typographical, or photographic errors. Top Stone LLC does not warrant that any of the materials on its website are accurate, complete or current. Top Stone LLC may make changes to the materials contained on its website at any time without notice. However Top Stone LLC does not make any commitment to update the materials.
6. Links
Top Stone LLC has not reviewed all of the sites linked to its website and is not responsible for the contents of any such linked site. The inclusion of any link does not imply endorsement by Top Stone LLC of the site. Use of any such linked website is at the user’s own risk.
7. Modifications
Top Stone LLC may revise these terms of service for its website at any time without notice. By using this website you are agreeing to be bound by the then current version of these terms of service.
8. Governing Law
These terms and conditions are governed by and construed in accordance with the laws of VA and you irrevocably submit to the exclusive jurisdiction of the courts in that State or location.
Refund Policy
Top Stone LLC will always do our best to fulfill your needs and meet your expectations, but it is important to have things written down so that we both know what’s what, who should do what and when, and what will happen if something goes wrong. We have no desire to trick you into purchasing and paying for something that you might later regret. What we do want is what’s best for both parties, now and in the future.
What each party is agreeing to
You the Client:
You will need to clearly communicate what you expect us to do. Top Stone LLC in turn will give you an agreement that states the deliverables and agreed upon compensation once those deliverables are met. Typically our services have milestones. Once each of these milestones are met, payment may be required. You agree to give us the things we jointly agree that we need to complete the project milestones and in the format we need it. We will also need you to review our work, provide feedback and approval in a timely manner. We work off of deadlines, and those go both ways. You agree to be be bound by dates we set together. Finally, you agree to stick to the payment schedule. If any of the deliverables do not meet your approval, you may request a refund for any undelivered work or services. To request a refund, you simply must submit an email to topstoneva@gmail.com stating what deliverable has not been met and reasons for this request. Top Stone LLC will then review this request and reply back within 48 hours.
Top Stone LLC:
We have the experience and ability to do everything we state we will do in our deliverables and we will do it all in a professional and timely manner. Uptick Marketing will endeavor to meet every deadline that is set. Top Stone LLC agrees to give you a refund within 90 days for any work that has not been done according to the stated deliverables.
Exclusions:
Any deliverable that has been accepted and paid for is excluded from any refund. Any request made after 30 days of payment is excluded. Top Stone LLC cannot refund unless the request for refund is made within 30 days of payment.